Frequently Asked Questions
Find answers to some of your questions here. If you have more questions please feel free to reach us via contact form.
Q: What payment methods do you accept?
We accept major debit and credit cards and PayPal, among other popular payment methods.
Q: What happens if my flight is delayed?
A: We wait for you! During the reservation process, you can provide your flight details. We use this data to monitor your flight’s status. In case of a delay, our driver will adjust the pickup time and be there waiting for you in the arrivals hall, without any supplemental charges, for up to 6 hours from your original scheduled arrival time. For delays longer than 6 hours, we require you to communicate with us in advance to make alternative arrangements.
Q: Why should I book my airport transfer in advance?
A: Booking in advance is the best way to travel worry-free. It guarantees availability (especially during peak hours), locks in your fixed rate, and saves you the stress of waiting in long taxi lines after a tiring flight. It maximizes your “available time” at your destination.
Q: What kind of transfer services do you offer?
A: We offer door-to-door service options for every travel situation, from hotels to the airport and all your favorite destinations. We have vehicles for every budget and group size, from holiday taxis to premium and business-class limo services.
Q: What is the difference between a regular taxi and a premium transfer?
A: Our premium and business class transfers include a complete “Meet & Greet” service. A licensed chauffeur will track your flight, wait for you in the arrivals hall with a name sign, and provide free waiting time. Regular taxis may be tariff-regulated based on the route, while our premium services have a guaranteed fixed price, paid in advance for your convenience.
Q: How much does an airport transfer cost?
A: The cost varies depending on the vehicle size, destination, and level of service. We offer options for every budget. You will be surprised to discover how affordable our service is. You can use the booking tool on our website to calculate a price with no obligation to purchase.
Q: Can I share a car to save money?
A: Yes! You can book a car for yourself or share it with your travel companions. By dividing the fixed fare among all passengers, the price per person can often be lower than public transport!
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